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COMPETENCIES3040.01.4 : Talent ManagementThe graduate develops the organizations talent management programs, including career management, performance management, and leadership development.3040.01.5 : Performance ManagementThe graduate develops performance management and evaluation at an operational level.INTRODUCTIONTask 2: Performance Management PlanIn todays fast-paced business environment, one of the most important assets an organization has is its workforce. An organizations sustainable competitive advantage is often based on its ability to not only attract high-quality talent but also continuously develop and improve the skills and knowledge base of the current employees. Human resource professionals continually seek ways to effectively establish and implement performance improvement plans that are effective, appropriate, and aligned to organizational goals. Such individuals ensure their employees have the most up-to-date skills, knowledge, and abilities needed to complete the organizational mission effectively. This is accomplished through employee training, talent management, and performance management plans. As a human resource professional, your ability to effectively plan and implement a performance management plan will directly contribute to your organizations success.SCENARIOYou are the human resource manager of a midsize accounting firm. Mary Smith, a new accounting director within the firm, is concerned about how to coach an underperforming manager named John Miller, whom she oversees. A recent performance appraisal of John revealed that there were several areas that needed improvement. Mary is unsure of her next steps with John, and she has asked you to create a three-month performance management plan for him.REQUIREMENTSYour submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. An originality report is provided when you submit your task that can be used as a guide.You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt).For this task, the file size of your submission must be no more than 200 MB. Your submission must be submitted as a Word, Pages, or PDF file. Your file name may only contain letters, numbers, spaces, and the following symbols: ! – _ . * ‘ ( )A. Discuss the importance of setting performance expectations by doing the following:1. Explain why it is beneficial for managers to set performance expectations with employees, including benefits for both managers and employees.2. Describe the process that managers should follow when setting performance expectations with employees. B. Develop a performance management plan for John by doing the following:1. Describe two areas in which John can improve by comparing the criteria in the attached Accounts Payable Manager Job Description to the information in the attached Performance Appraisal.2. Describe the steps John needs to take to improve in each area identified in part B1.3. Describe how Johns progress will be evaluated for each step identified in part B2.4. Describe specific outcomes that will demonstrate Johns success in each area of improvement identified in part B1.5. Describe a consequence John would face for noncompliance in each of the steps identified for improvement in part B2.6. Describe the final meeting that would take place between you, John, and Mary at the conclusion of the three-month performance management plan. Include the following discussion topics: how to acknowledge progress made during the performance management plan how to conclude the performance management plan, including next steps C. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized. D. Demonstrate professional communication in the content and presentation of your submission.File RestrictionsFile name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ‘ ( )File size limit: 200 MBFile types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7zSUPPORTING DOCUMENTSC235_Accounts_Payable_Manager_Job_Description_Task2_0218.docxC235_Performance_Appraisal_Task2_0218.docx
SUPPORTING DOCUMENTSAccounts Payable Manager Job Description Position Title: Accounts Payable Manager Supervisory Level: Manages Accounting Supervisors Reports To: Accounting Director General Responsibilities: Manages the overall direction, coordination, and evaluation of Accounts Payable. Manages and coordinates activities of workers in calculating, posting, and verifying duties to obtain and record financial data for use in maintaining accounting and statistical records. Essential Tasks: Perform supervisory responsibilities in accordance with the company policies and applicable laws Oversee accounts payable to ensure the companys financial obligations are met in an efficient and timely manner Code and process invoices, ensuring proper general ledger account codes are used Analyze and reconcile general ledger accounts and prepare journal entries Prepare monthly and yearly accruals and adjustments for the accounting cycle Ensure all account aging issues are identified, communicated, and resolved in a timely manner Provide detailed account variance analyses Study and standardize procedures to improve efficiency of subordinates and expedite workflow Examine work for exactness, neatness, and conformance to policies and procedures Process quarterly federal, state, sales, and use tax payments Prepare various year-end schedules and provide information for annual audit Compile reports required by management and government agencies Education and Experience: Bachelors degree in accounting, finance, business administration, or related field Three years related experience, including general accrual accounting procedures Supervisory experience preferred Required Knowledge, Skills, and Abilities: Demonstrates strong written and verbal communication skills Applies generally accepted accounting principles and procedures Calculates figures and amounts and applies principles of accounting Is highly organized, detail oriented, analytical, and self-motivated and has a team attitude Demonstrates proficiency in Microsoft Office programs, with advanced proficiency in Excel Demonstrates the ability to multitask, work under pressure, plan, and problem solve Demonstrates excellent interpersonal skills Performance Appraisal Performance Appraisal Manager Name: John Miller Date: June 30, 20XX Title: Accounts Payable Manager Rater: Mary Smith Title: Accounting Director Goals Plan Actual Variance Meet monthly deadline for general ledger reconciliation 12 9 3 Make no late payments to vendors (account aging monitoring) <1/100 2.34/100 0.0134 Process quarterly federal, state, sales, and use tax payments 100% 100% 0 Ensure all invoices have the correct account codes <5/100 18/100 0.13 Accurately prepare year-end schedules 100% 100% 0 Maintain 85% attendance in department 85% 68% 17% Maintain 95% personal attendance 95% 86% 9% KNOWLEDGE, SKILLS, AND ABILITIES Exceeds Meets Needs Improvement Demonstrates strong written and verbal communication skills X Applies generally accepted accounting principles X Meets all company, federal, and state deadlines X Is highly organized, detail-oriented, and self-motivated X Demonstrates the ability to multitask and work under pressure X Demonstrates the ability to motivate and encourage direct reports X Performs supervisory responsibilities in accordance with company policies and applicable laws X Comments: John has been in this position for one year. He has shown an ability to grasp the accounting aspects of the position and has generally completed required tasks in a satisfactory manner. However, appropriate task accomplishment in direct reports is lacking. Goals that involve his team are falling behind expected results, such as late payments to vendors. High absenteeism is noted in the department. In addition, reports have been made of John showing bias toward certain employees in distributing work assignments and allowing time off. A performance management plan is needed. Additional Comments: Employee Signature: Date: Manager Signature: Date:
