Create Procedural Documentation

Create 2 different procedural outlines that would go in an office manual.
You can use any job that you might encounter as a Medical Office Administrator.
Use the following format:
The task: (eg: how to clean the office rooms), (how to answer phonel)
Required time:
Department involved:
Position involved:
Why we do it:
When we do it: ie: daily, weekly, monthly, annually
How we do it:
Step 1….
Step 2….
Step 3… etc
Any other general or needed instructions.

Be creative, you can include diagrams if you feel it would be helpful.