Description
Access Virtual Organization: Moreno Medical Center (MMC).
Review the introduction videos and organizational charts.
Read the case study detailing key issues that have been identified at Moreno Medical Center.
Write a 1,050- to 1,400-word paper in which you:
- Analyze MMC’s characteristics and organizational structure to determine how they could be affecting patient satisfaction in both positive and negative ways.
- Could reorganization help drive better patient outcomes?
- Does the current structure empower nurses to provide the best patient care possible?
- Analyze social and cultural aspects of MMC that could be exacerbating or helping resolve admission and discharge issues.
- Are the right individuals involved in the admission and discharge process or do roles and team dynamics contribute to the issue?
- Assess the responsibilities of MMC leaders and managers to act as change agents in mitigating the patient satisfaction issues.
- What actions have already been taken and what other actions would you suggest to make a greater impact?
- Analyze how delegation is contributing to or improving MMC’s issues.
- Analyze how MMC’s staffing and performance evaluations could help improve overall patient satisfaction.
Cite at least five peer-reviewed, scholarly reference that are less than five years old to support your assignment.
Format your paper according to APA guidelines, and include an APA-formatted reference page.
Click the Assignment Files tab to submit your assignment
