Module 4 – SLP LABOR RELATIONS LAWS Disputes in a unionized workplace Before you start this assignment be sure that you are familiar with the following: National Labor Relations Board (n.d.) Rights We Protect. Retrieved from https://www.nlrb.gov/rightswe-protect National Labor Relations Board (n.d.) Unfair Labor Practice Process Charts. Retrieved from https://www.nlrb.gov/resources/nlrb-process/unfair-labor-practice-process-chart Sultan M. (2012) Managing Grievance Process (slideshow). Retrieved from https://www.nlrb.gov/resources/nlrb-process/unfair-labor-practice-process-chart https://www.slideshare.net/mohdhanifah/grievance-procedure-13512386 Read the following scenario: Jim and Ted are both hourly employees working as forklift drivers in a large grocery chain’s central California warehouse. Their workplace is unionized. They work in the same warehouse section under Bob the second shift supervisor. Jim has always found the job difficult because the job was fast-paced but repetitive and even though the forklifts the machines do the heavy lifting and moving there were situations in which a driver had to deal with slightly misplaced palates or otherwise use ingenuity and “muscle” to keep things moving smoothly through the shift. Jim was small in stature and obviously not as physically strong as his co-workers. Ted made a point of never helping Jim with these adjustments even though he helped other drivers when such situations arose. Jim was gay and he thought Ted resented having him there – Ted never seemed to want to talk with Jim on breaks for example. Jim thought Ted was being a bad colleague especially on those days when Jim could have really used Ted’s help. Jim mentioned to Bob the supervisor that he sure wished that Ted would be willing to help hin once in a while. After all he would be willing to help Ted if he asked. Bob replied that he didn’t think that was going to happen. It wasn’t only Ted who wouldn’t ever help Jim. All of the other forklift drivers seemed to look the other way when Jim found himself in a situation where there was “muscle” needed to keep things going. Recently the company implemented a new stacking protocol. Soon thereafter Jim wasn’t meeting his production numbers on some days. He thought it was because he couldn’t get any help from his colleagues when needed and his supervisor Bob didn’t seem to care. Bob his supervisor did carefully record Jim’s production numbers to highlight the shifts when he had underperformed. After a while Jim started skipping breaks and shortening his lunch break on some days so he could spend a little more time on the forklift and try to meet his production for the shift. No one seemed to care or notice. As Jim came to realize that he was going to get a bad performance evaluation if the situation continued he asked Bob if he couldn’t order his co-workers to help him when situations arose where he needed help. Bob said he couldn’t give Jim any special treatment. Jim grew more frustrated especially by the lack of communication and what he considered to be the stubbornness of his co-workers in refusing to help him when he needed it. He reasoned that he had a family to feed just as they did and he had to do something about the unfair treatment he was receiving. Jim told Bob that he was going to tell the union that he wanted to file a grievance because he thought the way he was being treated was not right. Bob told Jim that he’d never known a grievance to work out for the person who filed it but Jim should do what he thought he needed to do. Jim felt very upset about what he perceived as Bob’s indifference. He filed a formal grievance with the union about the situation. Prepare a 2- to 3-page (not counting title and reference pages) paper that addresses the following questions: What do you think will happen next? Why? Discuss the important steps that might take place to resolve this issue. If you were the HR manager in this warehouse what would you do to get to the root of the issue? Why? Use at least 2 Trident Online Library sources plus any applicable background readings to help strengthen your discussion. SLP Assignment Expectations Your paper will be evaluated using the criteria as stated in the SLP rubric. The following is a review of the rubric criteria: Assignment-Driven: Does the paper fully address all aspects of the assignment? Is the assignment addressed accurately and precisely using sound logic? Does the paper meet minimum length requirements? Critical Thinking: Does the paper demonstrate graduate-level analysis in which information derived from multiple sources expert opinions and assumptions has been critically evaluated and synthesized in the formulation of a logical set of conclusions? Does the paper address the topic with sufficient depth of discussion and analysis? Business Writing: Is the essay logical well organized and well written? Are the grammar spelling and vocabulary appropriate for graduate-level work? Are section headings included? Are paraphrasing and synthesis of concepts the primary means of responding or is justification/support instead conveyed through excessive use of direct quotations? Effective Use of Information: Does the submission demonstrate that the student has read understood and can apply the background materials for the module? If required has the student demonstrated effective research as evidenced by student’s use of relevant and quality (library?) sources? Do additional sources used provide strong support for conclusions drawn and do they help in shaping the overall paper? Citing Sources: Does the student demonstrate understanding of APA Style of referencing by inclusion of proper citations (for paraphrased text and direct quotations) as appropriate? Have all sources (e.g. references used from the Background page the assignment readings and outside research) been included and are these properly cited? Have all sources cited in the paper been included on the References page? Timeliness: Has the assignment been submitted to TLC (Trident’s learning management system) on or before the module’s due date?
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