Week 15 – Mystery Shopper Exercise

Essay:  Mystery Shopper Experience 

Read the attached Mystery Shopper Experience which includes 7 Ways to Enhance the Perception of Value.  Follow all the instructions and fill out the Mystery Shopper Survey.  You will be graded on the Survey, your Evaluation of the experience, Website Discussion, and Recommendations.  All are described in the Mystery Shopper Experience instructions.

https://docs.google.com/document/d/1v7GAdeh3k7vI1AaugFU956x-K6J0ZBQcUMX1-pv2u1E/edit?usp=sharing