Write and submit a one-page reflection paper, single spaced, discussing a monitoring system you have dealt with in your career. Classify it into one of the four stages of Operational Effectiveness and justify your classification.
The four stages of operational effectiveness are as follows:
Stage 1: Internally neutral (trying to minimize negative impact of operations
Stage 2: Externally neutral (industry practices are followed, trying to reduce costs)
Stage 3: Internally supportive (an operations strategy is developed and followed
Stage 4: Externally supportive (seeking to achieve competitive advantage through operations)
Please read the below reference Ch. 7, Sections 7.2: "Monitoring and Control" and 7.3: "Process Monitoring"
Reference:
Meredith, J. R., & Shafer, S. M. (2019). Operations and Supply Chain Management for MBAs (7th ed.). Hoboken, NJ: John Wiley & Sons
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